Automation is nothing new!
If we take a look into the past, we realize that the automation and networking of our lives did not just begin with the introduction of robots on the factory floor (industrial automation) or the networking of everyday objects (Internet of Things). The pursuit of facilitation and simplification through automated processes goes back to the beginnings of the industrial revolution and is one of the main driving forces behind humans as meticulous resource optimizers. Nevertheless, it can be said at this point that while industrial robots for the automation of physical labor are now part of everyday life for many people, the automation of office work still leads a shadowy existence.
This is where Robotic Process Automation (RPA) comes into play.
RPA is essentially the automation of structured, business process steps using software robots. By automating rule-based standard processes, RPA bots give employees more space and time for innovative and value-creating projects. In addition, process throughput times can be reduced and business processes made more efficient.
RPA = no “revolution”, but the minimally invasive path to process automation
In most cases, companies that want to leverage the benefits of automated business processes are faced with the challenge of replacing previously used software with new software tailored to automation. The introduction of such software – e.g. ERP software – is typically associated with high personnel, financial and organizational costs. In addition, highly individualized solutions are often created, which map the customer’s current requirements well, but later prove to be difficult to adapt and expand.
This is where RPA comes in: Robotic Process Automation enables comprehensive automation of previously manual process steps without requiring the use of new software or the restructuring of business processes that have been established for years. RPA thus builds a minimally invasive bridge between the software systems and processes currently used in the company on the one hand, and the goal of process automation on the other.
Our service offer
CTI Consulting supports its customers in exploiting their full automation potential along their value chains. Our support ranges from process selection (workshops) and evaluation of RPA benefits (CTI RPA Fit Framework) to analysis of the systems involved and agile implementation of the RPA software robots. With our many years of experience in the areas of enterprise architecture management and business process management, we will lead your RPA project to success. In addition, we support customers in the selection of RPA tools and in setting up an RPA Competence Center within the company.