CTI CONSULTING has recently made the IT4IT Process Framework available in the SAP Signavio Process Explorer. This resource is available to all SAP users and offers exclusive insights into best practices in IT process management.
The inspiration for this initiative came from a recent webinar on SAP Signavio and LeanIX, which was organised in collaboration with SAP Signavio.
In addition to CTI CONSULTING content, the SAP Signavio Process Explorer offers the opportunity to discover various content and best practices, so-called Value Accelerators. This offers companies and customers the opportunity to access high-quality resources and find out about best practices in the area of process management.
The publication of the IT4IT Process Framework in the SAP Signavio Process Explorer on SAP Signavio not only serves as a showcase for CTI CONSULTING’s expertise, but also enables SAP customers to benefit from these resources and strengthen their competences in the IT area.
CTI CONSULTING relies on the Open Group’s IT4IT framework for the development of a customised process house for IT processes. The IT4IT framework has proven itself with its consistent consideration of IT processes from the IT support context in the context of an end-to-end view. This places a clear focus on the IT process organisation and strengthens cooperation between the individual departments of the organisational structure.
As part of the planning phase in the Strategy to Portfolio area, CTI CONSULTING integrated one of its core competences in the area of Enterprise Architecture Management into the framework. Many years of experience in this field made it possible to provide a comprehensive process map with detailed process flows.
Dr. Dietmar Gerlach
Head of IT Management Consulting